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Terms

Money leak check · Goldman Digital Limited · last updated 20 October 2026

These terms apply to the money leak check and any follow on work we agree with you. They are between Goldman Digital Limited ("we", "us") and the business that books the work ("you"). This service is for businesses, not consumers.

1. What we do

• We review the deals and leads you give us read access to, for the period we agree with you, and give you a written report: the stalled and lost deals we find, a £ value for each, the evidence line for each, and a suggested chase message for each, plus a walkthrough call.
• The scope, the period reviewed, the price and the delivery date are agreed in writing (email is fine) before any work starts. Nothing starts until you confirm.
• Any further work, such as building the check to run on an ongoing basis, is a separate engagement with its own written scope and price.

2. Access and your data

• You give us read only access to the systems we agree (for example your CRM, call recordings, inbox or spreadsheets). We do not change, move or delete anything in them.
• We use your data only to produce the report and walkthrough. We do not share it with anyone outside Goldman Digital Limited and the person building the check, and we sign your NDA if you have one.
• You remove our access when the work is done. We delete any working copies within 30 days of delivering the report, unless you ask us to keep them for follow on work.
• You confirm you have the right to give us access to the data, including any call recordings.

3. The guarantee

• If the report finds no stalled deals and no lost leads with a £ value, you pay nothing for the check.
• "Stalled deal" means an open deal where the buyer indicated they intended to go ahead and no further action was taken by your side. "Lost lead" means an enquiry, quote or proposal that received no meaningful follow up. The £ value is the deal or enquiry value as recorded in your systems, or as you tell us if it is not recorded.
• The guarantee is about what we find, not what you collect. Whether a chased deal closes is in your hands and the buyer's.

4. Price and payment

• The price is fixed and agreed in writing before we start. We are not VAT registered, so no VAT is added.
• Payment is due within 14 days of the report being delivered, unless the guarantee in section 3 applies.
• If you cancel after work has started and before the report is delivered, we invoice for the work done up to that point, up to the agreed price.

5. Our responsibility

• The report is our professional opinion based on the data you gave us access to. Decisions about which deals to chase, kill or change are yours.
• Our total liability to you for anything arising from the work is limited to the price you paid for it. Nothing in these terms limits liability that cannot be limited by law.

6. General

• These terms are governed by the law of England and Wales and the courts of England and Wales.
• If we need to change these terms, the version in force when you confirmed the scope applies to that work.

Goldman Digital Limited, registered in England and Wales, company number 15251632. Registered office: The Coach House, Headgate, Colchester, CO3 3BT.